Please take as many photos as needed to show the issue. 

Record a 5-10 second video that shows the serial numberand the problem area in one continuous take. Phone quality video is acceptable. 

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If you have difficulty uploading pictures or video you may send them directly from your phone to: customerservice@realryder.com. Be sure to include the serial number and your contact information in any correspondences.

 

Thank you,

RealRyder Customer Service Team

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